Refund policy

**Return Policy**

Thank you for shopping with us! We hope you love your purchase. If you are not completely satisfied, we’re here to help.

**Returns**

- **Time Frame:** You have 30 days from the date of purchase to return an item.
- **Condition:** Items must be unused, unworn, and in the same condition that you received them. All original tags must be attached.
- **Proof of Purchase:** A receipt or proof of purchase is required to process your return.

**Non-Returnable Items**

- Sale items
- Gift cards
- Intimate apparel (e.g., underwear, swimwear)

**Return Process**

1. **Request a Return:** Contact our customer service team at [email] to initiate a return. Please include your order number and the reason for the return.
2. **Shipping:** Once your return is approved, you will receive instructions on how to send your item back. Customers are responsible for return shipping costs.
3. **Refunds:** Once we receive your item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

**Exchanges**

If you need to exchange an item for a different size or color, please contact our customer service team. Exchanges are subject to availability.

**Damaged or Incorrect Items**

If you received a damaged or incorrect item, please contact us within 7 days of receipt. We will provide a prepaid return label and arrange for a replacement or full refund.

**Contact Us**

If you have any questions about our return policy, please contact us at [email] or [phone number].

We appreciate your business and are committed to providing you with excellent customer service.